Willatt Care Limited

About Us

The Highest Standard of Domiciliary Care

It is our objective to offer our service users the highest standard of domiciliary care through our approach.

We believe in the importance of relationships between those who we provide services for and the team we employ.

We want our Service Users to be delighted with the service they receive and check our own performance with confidential satisfaction questionnaires.

We will appoint you your own Care Manager, they will meet with you to discuss your care requirements and agree a care and support plan with you. We then select suitable Support Workers and introduce them to you. Your Care Manager will review your care with you on an on-going basis and should anything not go to your liking, tell us and we will quickly resolve it.

Quality Care Services

We believe that the delivery of quality care services starts with the recruitment of a high calibre team, backed up by solid processes and on-going skills development.

Our recruitment team targets individuals committed to the sector with both interpersonal skills and the achievement of, or desire to attain professional qualification. New employees receive a complete induction programme before they start work ensuring all mandatory aspects are covered together with a familiarisation with our rigorous codes of practice and ongoing training.

Our management team have a combined experience of over 20 years within the care sector and achieved the Registered Manager qualification.

It is Willatt Care's goal to achieve mutual Service User and Team satisfaction.

Service User Satisfaction

We Survey our Service User Satisfaction throughout the year with a continious approach to improving our quality care. 

Below is what Service Users, families and Health Care Professionals have to say about Willatt Care.

"You're absolutely brillaint with dad! I can not thank Stuart and Kerry enough for being so supportive and understadning"

"You have made Mum's return home from hosptial less of a worry for me and the fmaily. I know Mum will be well looked after. Thank you"

"We have found Willatt Care's  supportive and attentivness to be increadible. You are a credit to the Health and Social Care Sector"

"I cannot thank all the team enough for all the support my Grandad was provided with!! Every member of the team is a credit to you.

The management is fantastic always on hand and any questions were answered straight away. Take care everyone and thank you for the dignity and respect shown to my Grandad"